Claims and Credit Policy

The goal of Best In Bloom is to deliver the freshest flowers possible. On occasion, unforeseen challenges may occur whereupon a credit will be requested. The following are the steps that need to be followed for the credit to be processed.

Your credit request must be reported within 48 hours upon receipt of the box to your sales representative. When calling your sales representative you will need to provide the following information for processing:

Invoice Date

Invoice Number

Product Name including variety and grade

Total units credited

Credit amount

Accurate explanation of the problem

Pictures of the flowers

Credit requests that do not meet the above criteria may not be honored. Thank you for your cooperation in this matter